Refund and Return Policy:
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns within 30 days of purchase. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and refund policy:
- Discounted items are final and cannot be returned or exchanged
- Returned items must have tags still on and be returned in original product packaging.
- Returned items must have no visible signs of wear or use
To initiate a return, please complete the following steps:
- 1. Reply to your order confirmation email to request which products you would like to return
- 2. Print the prepaid return shipping label that you will receive by email
- 3. Send all items back to us using the label provided
Additional Information:
- It might take up to …. days to process your refund, to replace your product, or until you will receive a store credit voucher.
- If the product is damaged at arrival, we will not be able to refund the product for you.
- If you need any more help or advise with regards to your refund please contact us at info@studiosd.co.uk
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